1. AC Question's Avatar
    need to turn on safe mode
    04-30-2015 10:59 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Try the method for the S2 or the S3:

    https://support.t-mobile.com/docs/DOC-11423
    How to boot the Galaxy S3 into Safe mode? | Support | SAMSUNG Levant

    If those don't work, then while powered on, press and hold Power until the Power Off menu appears. Press and hold the Power Off selection until the Safe Mode prompt appears. Tap OK.
    04-30-2015 11:52 PM

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