05-07-2015 02:15 AM
tools
  1. AC Question's Avatar
    AC Question
    the device does not respond to any screen input and does not show up on my computer when I plug in a USB cord. I have gone to the android device manager site and remotely wiped the device. I cut up the sim card, is it safe to send it back to asurion, or is there an internal memory card that I need to remove?
    05-06-2015 09:43 AM
  2. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Welcome to Android Central! No, the internal memory card is a bunch of ROM chips soldered onto the motherboard. If you reset the device, you've done all you need to do. I doubt the folks at Asurion are interested in hacking into returned phones to try to recover any sensitive data.
    05-07-2015 02:15 AM
« How do I select the correct date on calendar app in week view? | How do I close the internet tabs on the sd card? »

Similar Threads

  1. Dialer icon deleted from home screen
    By buyshirts in forum Legacy Android & Other OS's
    Replies: 9
    Last Post: 09-21-2015, 05:22 AM
  2. I have carried 3 S6 phones back because of hearing issues.
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 05-07-2015, 02:18 AM
  3. Why does the battery go down faster with the otter box on my phone then when it is not?
    By AC Question in forum General Help and How To
    Replies: 1
    Last Post: 05-06-2015, 09:33 AM
  4. Does Android Wear 5.1.1 support the Polish Language?
    By AC Question in forum Android Wear / Wear OS
    Replies: 0
    Last Post: 05-06-2015, 09:10 AM
LINK TO POST COPIED TO CLIPBOARD