1. AC Question's Avatar
    I have the above phone SM-G130HN with only the You Tube app on at present (think my daughter did this for me when i first got the phone) when i try to install the above apps it says they are installing but never do. I am a complete novice so dont know how to proceed i do have a google account and have registered my debit card to purchase any apps that arent free. Can anyone tell me how I proceed - I have managed to install these apps on my Samsung Tablet so don't think its me thats stupid!!!!
    05-19-2015 02:13 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Do other apps install normally? Go to the App Manager, select Google Play Store, and Clear Cache/Clear Data, then Force Stop. Do the same for Download Manager. Now try again.
    05-19-2015 10:56 PM

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