Incompatible Charger, Won't Charge, and screen cracked-HELP Where should I take my phone to get it refurbished?

A

AC Question

Incompatible Charger, Won't Charge, and screen cracked-HELP

So, I dropped my phone running in a 5K...my phone STILL WORKS, despite the screen cracked.

3 weeks later, now it won't charge. Get the Incompatible Charger alert...and I'm using the Original Charger. I've tried 2 other original chargers, tried charging off laptop-won't charge. I'm thinking this might be covered under manufacturer's warranty...but my glass is broke and costs $250 to replace....
WHAT TO DO??

Will manufacturer cover it with a broken screen if my phone won't charge?

Where's the best place to buy refurbished phone?
 

belodion

Co-Ambassador Team Lead
Moderator
Jun 10, 2014
39,359
245
63
Visit site
Re: Incompatible Charger, Won't Charge, and screen cracked-HELP

Welcome to Android Central.

The message may be showing because of damage to or dirt in the USB port. Have that checked. The USB lead may be suspect, too.

Posted via the Android Central App
 

Rukbat

Retired Moderator
Feb 12, 2012
44,529
26
0
Visit site
Re: Incompatible Charger, Won't Charge, and screen cracked-HELP

Or the motherboard could have cracked in the drop and taken 3 weeks to develop an electrical problem. That's not covered under warranty either. (It's physical damage, regardless of what broke when you dropped it.)
 

Latest posts

Trending Posts

Forum statistics

Threads
942,375
Messages
6,913,740
Members
3,158,380
Latest member
roshanchoudhary