1. AC Question's Avatar
    II have tried everything that you said and it doesn't work
    05-29-2015 06:16 PM
  2. Tanya De la Morena's Avatar
    I recently had this issue, it turns out my SD Card was not compatible with my phone. I got it replaced with a 10 Class SD Card and the problem was fixed.
    06-01-2015 03:28 PM
  3. Rukbat's Avatar
    Both the SIM and SD cards at the same time? Sounds like a hardware failure on the board in the area of the card ports. Has the phone gotten wet or been in a high-humidity environment recently?
    06-01-2015 04:48 PM

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