1. AC Question's Avatar
    did an update to the phone last week and now after making or receiving a call the ringtone is turned off (down to silent).
    06-16-2015 01:29 PM
  2. itguyjax8430's Avatar
    did an update to the phone last week and now after making or receiving a call the ringtone is turned off (down to silent).
    Welcome to Android Central!

    It could be a bug caused by the update. I have found that after doing an update doing a factory reset on my phone ensures I don't have any issues in the future. You just need to make sure that you back up all your photos, data, and files that you need before you do it.
    06-19-2015 06:56 AM

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