1. Caleb Rodgers's Avatar
    This phone is on the GSM network Consumer Cellular. I can use wifi and Bluetooth, make/get calls and SMS, but not mobile data. If I call them they will ask me to turn my phone off, then they take me away from a signal and connect me to a stronger one. When I turn on my phone it works for a few hours then stops.

    I have tried restarting it and pulling the battery. The APN is the only one on the phone that was set by Consumer Cellular.

    I once did a factory reset, it got it working for a few hours, then it stopped working. My mom has a Note2, she can get mobile data in the same places I am in.

    I don't know if this makes a difference, but sometimes I don't get signal bars for calls and SMS. It happens randomly and in places where I have other times gotten them.

    Thanks.
    06-17-2015 01:36 PM
  2. itguyjax8430's Avatar
    This phone is on the GSM network Consumer Cellular. I can use wifi and Bluetooth, make/get calls and SMS, but not mobile data. If I call them they will ask me to turn my phone off, then they take me away from a signal and connect me to a stronger one. When I turn on my phone it works for a few hours then stops.

    I have tried restarting it and pulling the battery. The APN is the only one on the phone that was set by Consumer Cellular.

    I once did a factory reset, it got it working for a few hours, then it stopped working. My mom has a Note2, she can get mobile data in the same places I am in.

    I don't know if this makes a difference, but sometimes I don't get signal bars for calls and SMS. It happens randomly and in places where I have other times gotten them.

    Thanks.
    Welcome to Android Central!

    Have you verified that your APN settings are correct?
    06-20-2015 10:48 AM
  3. Caleb Rodgers's Avatar
    "The APN is the only one on the phone that was set by Consumer Cellular." I did have that in my original post. They are the right settings as I can't edit them and they are there with a factory reset, I'm wondering if the phone is old and having problems with hard ware?
    06-22-2015 01:01 AM
  4. Caleb Rodgers's Avatar
    Got the Moto e 2015 3G and no longer need help with this.

    Posted via the Android Central App
    07-15-2015 04:59 PM

Similar Threads

  1. Why can't I receive texts on my Galaxy Core Prime?
    By AC Question in forum Samsung Galaxy Core Prime
    Replies: 4
    Last Post: 12-28-2015, 03:32 PM
  2. Replies: 1
    Last Post: 06-20-2015, 10:14 AM
  3. Samsung Galaxy battery
    By ElBokhari in forum Samsung Galaxy S5
    Replies: 1
    Last Post: 06-17-2015, 09:48 PM
  4. Where is the Data Usage menu on my Verizon Note 4?
    By AC Question in forum Ask a Question
    Replies: 3
    Last Post: 06-17-2015, 07:00 PM
  5. Samsung Duos shows a 1x RTT icon on the top panel. What does that mean?
    By AC Question in forum General Help and How To
    Replies: 0
    Last Post: 06-17-2015, 01:19 PM
LINK TO POST COPIED TO CLIPBOARD