1. AC Question's Avatar
    i have a Vodaphone touch screen but it will not turn on before it stopped operating i also need to upgrade software but do not have a memory card installed.
    06-18-2015 01:05 PM
  2. anon8380037's Avatar
    Hello. Welcome to Android Central.
    Are you in the UK with a Vodafone own brand device.
    Can you remove the battery or is it sealed.
    Is it out of warranty?
    It's unlikely it's due an Android update.

    Added ××You would not need an sd card for an update (to say Lollipop), but this update is very large and your device may not have enough internal storage. I don't know if any Vodafone models are due Lollipop. ××

    Did you get screen messages urging you to update.
    If you can no longer power it on, there may be a bulge in the battery and it needs replacing.
    Try holding the power button for 10 seconds.
    Best thing obviously is to bring it to a large Vodafone store, preferably with on site technicians. You may not want to do that if it's out of warranty, but they want you remain a customer and should identify the problem without charging you.
    If you are out of contract you can of course demand a PAC code to transfer your number to another network, though you would need another device.

    If it is a fairly new device, you should dial Vodafone customer service or take it to a store under warranty.

    06-18-2015 01:43 PM

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