htc desire z android stuck/frozen on the HTC logo...

[Alejandro Velasquez]

Hello

I have a htc desire z android, the problem is that it get stuck in the “htc logo screen”




I turned my phone off, then I press volume down + power button and I took a picture:



how to fix this? please I need your help…

 

[itguyjax8430]

Hello

I have a htc desire z android, the problem is that it get stuck in the “htc logo screen”

View attachment 182629


I turned my phone off, then I press volume down + power button and I took a picture:

View attachment 182630

how to fix this? please I need your help…

Welcome to Android Central!

Try finding the RUU file for you phone and see if that fixes it. It might wipe your phone and all its data.

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