1. AC Question's Avatar
    When I go to about device, then status. It says "my phone number-unknown" why is it like that? I have my micro sim removed and inserted it again but nothing happened.
    07-17-2015 10:23 AM
  2. anon8380037's Avatar
    Hello. My experience is that happened on my Samsung when I had switched carriers off contract. The sim arrived in the mail and I had my PAC code to port my number but had to wait a day or two (can't remember why).
    My temporary number was showing on the new sim, but when and after my own number was activated it was showing as unknown.
    Anyway one of their stores gave me another sim and within 30 minutes it was active and displaying correctly.
    My previous phone and carrier had always shown unknown but I never bothered with it.
    Both my phones were unlocked devices bought personally, only the sim plan was on contract

    If any of that tallies with your situation it might help. Otherwise sorry for a tedious story.
    Your carrier will give you another sim.

    Tomorrow catch my tale of the lost begonias and the broken broom handle. Same time!
    07-17-2015 01:43 PM

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