1. AC Question's Avatar
    Hi,

    I'm having a problem with my phone - when I connect it to my computer, it isn't recognised, and Android File Transfer gives the message "No Android device found" when I open it. The phone, however, still draws power from the USB cable.


    Details:

    - Phone: Nexus 4 running Android 5.1.1
    - Computer: iMac mid-2010 running OS X Yosemite 10.10.3 (probably irrelevant as I've tried and failed with other computers)


    I've tried:

    - Connecting as MTP
    - Connecting as PTP
    - Enabling/disabling USB debugging with each 'Connect as' mode
    - Uninstalling and reinstalling AFT on my computer
    - Restoring the phone to factory settings with and without restoring from a backup
    - Using a different USB cable (designed for a different device but still fits the socket)
    - Using a different computer - experienced the same problem with another Mac running an older version of OS X, and two computers running Windows 7 & 8, which acknowledged that something had connected but still couldn't access the device


    I only noticed the problem after upgrading to OS X Yosemite, but as I have tried with other computers, I doubt this is the problem.


    Any help would be appreciated, thank you.
    07-19-2015 08:55 AM

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