1. AC Question's Avatar
    It is not showing in my computer as being connected any help please
    07-24-2015 10:12 AM
  2. anon8380037's Avatar
    It is not showing in my computer as being connected any help please
    Hello. Welcome to Android Central.

    Possibly:
    the usb cable is not a 2 way type and only charges.

    The usb port on your computer isn't working

    You need Samsung drivers (software) on the pc.

    Best to download Samsung Kies to the pc fron the Samsung site. If Kies doesn't work any longer try Samsung Smart Switch.

    Open the program and connect the usb.

    The notification shade may say "Connected as an MTP Device"
    If it says PTP (photos) swipe down the shade and change to MTP (media transfer protocol).
    07-24-2015 12:02 PM

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