Why won't my phone boot after trying to upgrade the firmware version?

A

AC Question

Phone won't boot after trying to upgrade firmware version

I was prompted with a firmware upgrade and when I tried to do it I got an error.
Maybe a month before that I was trying to root my phone but was unsuccessful, the upgrade had a warning about that but I ignored it. After that it all went well but I got an error at the end of the upgrade, now my phone is in the system recovery screen and I tried wiping data/doing a factory reset but that doesn't seem to work as it just opens the same screen after I reboot when the reset it complete.
Any help would be greatly appreciated. I am using a lenovo a5000 btw
 

Rukbat

Retired Moderator
Feb 12, 2012
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Re: Phone won't boot after trying to upgrade firmware version

Bring the phone to the carrier, tell them that it went bad when the update failed, and could they please fix what their update broke. They'll probably just flash the ROM and you'll have a new phone, with none of the apps or data you put on it.
 

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