1. AC Question's Avatar
    My phone is not asking me for my Fingerprint Scanner, is only asking for my Alternative password which I dnt remember so im lockout,
    08-04-2015 12:30 AM
  2. Rukbat's Avatar
    Bring the phone, along with a photo ID, to your carrier. Once they make sure that it's your phone, they can remove the password.
    08-04-2015 12:33 AM
  3. tamitami424's Avatar
    Did this work? Bringing ID to the carrier?
    11-16-2015 08:55 AM

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