I forgot my alternative password. How can I solve this?

[AC Question]

i forgot my alternative password. how can i solve?

I gave my finger print to unlock my phone. It is not unlock and I forgot my alternative password. Still i can't go anyway to unlock my phone. Please help me anyway to unlock my phone.

 

[Mjranieri]

Re: i forgot my alternative password. how can i solve?

Try bringing it back to your carrier, they will know its your phone if you give them your info. The should beable to unlock it.

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