How do I reinstall Android?

[AC Question]

how to reinstall android

Hello I have a problem on my dad's Huawei Ascend Y300. It keeps closing Apps to a point when it is just restarting it self and then it locks it self on the Huawei screen after the reboot. hope I can get a tip to maby reinstall android.

 

[srkmagnus]

Re: how to reinstall android

Rather than re-install the OS, try a factory reset. If possible...backup and sync your data as the reset will erase everything. Let us know how that works.