1. AC Question's Avatar
    Hi I keep getting a notification on Avast for a malware called **removed by moderator**
    Avast says it cant remove it : Trojan detected-Android agent-HNN
    I have done a complete restore and t is still there.
    How can I resolve this problem ?
    08-17-2015 08:48 AM
  2. srkmagnus's Avatar
    Perform a factory reset. That's the best thing you can do at this point. I would also suggest formatting the SD card (if you have one) and deleting the contents of the internal memory just to be safe. Be sure to backup all your data before hand.
    08-17-2015 11:16 AM
  3. Techdudester's Avatar
    In most cases, a reset will not help, because the reset will simply reload the infected image that came with the android device.

    If the the device is made by Alwinner, you will need a permanent fix similar to this:

    Our computer support tips and policies page at Nelson Computer Repair Service!
    08-05-2016 04:28 PM

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