1. AC Question's Avatar
    Hello, I have this tablet: amazon.co.uk/dp/B00WY2NISS
    It's now stuck on the "Installing System Update" screen with the green robot.
    It was like this for over a day. It won't boot past this.. the progress bar is a hair's width away from the end but it won't go any further. Even switching off and back on just puts it to the exact same place.
    I don't have volume buttons to try and get it into recovery, and because it's stuck at this point my pc won't recognise it when it's plugged in via USB.
    Is there anything I can do?!
    08-17-2015 11:56 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! With these off-brand budget devices, all you can do is contact Amazon and see if they'll help you (if you haven't had it for too long), or try to find the manufacturer's support site (which is probably nonexistent). Unfortunately, hardware and/or firmware defects are common with these cheap devices.
    08-17-2015 07:37 PM

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