1. AC Question's Avatar
    Hi,
    I installed KIES 3 3 days back and exited to use it for backup and restore.
    Then I tried to use KIES 3 to do software upgrade on perfectly working mobile.
    And since then it never turns ON :-(.

    I tried to remove and replace the battery.
    Also unable to get to the recovery mode too.
    When I plug in through the USB cable to my laptop , I can hear the beep sound but nothing happens after that.

    My mobile is Samsung Galaxy Neo S3 I9300i model, purchased on amazon.com here in USA and used in USA but Samsung customer care said they do not support this model in USA. The warrenty expires in next 9 days (26th Aug, 2016) and I can't send this back to India for repair.

    I searched on net to find solution but nothing really worked.
    Is it bricked forever now :-(
    Or is there a way to recover it?
    Any help?

    Thanks
    VK
    08-17-2015 01:28 PM
  2. Ian Morgan2's Avatar
    08-17-2015 02:55 PM
  3. nahoku's Avatar
    If you're using it here in the USA, then you're on a carrier contract? Try taking it in to one of your carrier stores to see if they can help you with it.
    08-17-2015 04:22 PM
  4. AndroidUser28's Avatar
    Hi Ian Morgan2,

    Thanks for your reply.
    I tried the "Power Cycle" options & also "Recovery mode" ("Volume Up + Home + Power") but that did not help.
    Looks like that hardware is dead and the device needs to be serviced or replaced.


    Hi nahoku,
    As I did not purchase my mobile from my carrier, I'm not sure if they help regarding this but I will check with them. Thanks for your sugesstion.

    Regards,
    VK
    08-19-2015 02:41 PM

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