08-20-2015 02:12 PM
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  1. AC Question's Avatar
    AC Question
    My husband didn't confirm the account and we are now locked out. We tried messaging sprout but no response, we attempted to reset to factory settings but can't even access the main screen to reset, and we tried to log in online but sprout says the email and password are not correct. What can we do?
    08-20-2015 11:40 AM
  2. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Welcome to Android Central! What happens if you use the pinhole reset button on the back?

    08-20-2015 02:12 PM
« New media button appeared on my phone, what could it be? | How can I get my Alcatel suite to connect to my PC? »

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