Why can't I connect with my computer?

[AC Question]

Can't connect with computer

I have a new LG Escape2. When I connect to my Windows 7 computer to transfer my music files, the phone doesn’t show up; apparently the phone is not recognized by the computer.

I read that in such a case you need to go into Settings\General\Storage and use the menu button to “tap "USB computer connection." Turn on "Media device" mode to connect your phone and enable transfers.”

However, I don’t have a menu button under “Storage”! And don’t see a way to turn on media device mode.

Can anyone help me?

THANKS!
-Tom