Can I get some help with Agent Alice connection problems?

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AC Question

agent alice connection problems

Am not able to proceed to next chapter as I get an error no Internet connection. I am connected to WiFi through my cable company. I have an RCA tablet and have no problem playing the game on it and am able to go to the next episode. I bought a new tablet ( Nextbook Ares 8) and this is the tablet I get the error on. Hope you have an answer for me as Wooga Support can't figure it out. They have set the chapter manually for me, but can't keep writing to them all the time
 
Re: agent alice connection problems

Welcome to Android Central! Does the Nextbook tablet have any other problems with web connections?