1. OctangularCube's Avatar
    Either I've forgotten my pattern or somebody has pranked me, as I cannot access browser, camera etc. Since the screen lock has a different pattern I can access most of the other features. Device Infinity Hot Note 2.
    Thanks.

    (ps: suggestions suggested on another forum:
    In Settings>All>Apps>, select AppLockService, stop it, and try clearing its data
    Tap AppLock icon to start AppLock.
    If you are using pattern lock, please change to number lock.
    Tap the 'forgot password' or '?' .
    If you remember security answer, you can reset your password by security answer.
    Enter your security answer.
    Reset your password.
    Check in Settings/Security/Device Administrators for AppLock, and if present disable it.
    but nothing worked.)
    09-25-2015 02:41 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Moved to the General Help forum. Were you actually using the App Lock app to secure some of your apps? If not, then do you have an idea of who might be pranking you? I'm not sure there's much you can do if you've either forgotten your app lock pattern, or someone set it without your knowledge. You could always backup or sync all of your important data, then factory reset the phone.
    09-25-2015 03:40 PM
  3. OctangularCube's Avatar
    originally I set the app lock pattern. screen pattern which is different, is working fine, though.
    09-25-2015 05:47 PM
  4. B. Diddy's Avatar
    If it's a 3rd party app lock app, try contacting the developer.
    09-25-2015 06:06 PM
  5. OctangularCube's Avatar
    this app was already there as part of the Settings; I didn't download it.
    09-25-2015 07:30 PM
  6. B. Diddy's Avatar
    Hmm, that's even worse. You could try contacting the manufacturer's support team, if there is one. Unfortunately, I can't find a website for Infinix--only for the wireless companies or retailers that sell the phone.
    09-25-2015 07:33 PM
  7. OctangularCube's Avatar
    OK, I'll try to find.
    thanks.
    09-26-2015 01:39 AM

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