1. Lecia Furber-Redmond's Avatar
    My samsung galaxy tab2 was locked using the Android Device Manager. I forget the password, and now when I go to "Lock" and type in a new password I get a message saying "Google has detected that your device was already locked, therefore this password is not necessary" Basically saying Use the old password, which I don't know.
    How can I re-set this without wiping my entire device?
    Thanks.
    10-08-2015 07:57 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Moved to the General Help forum. You can't actually change the password to your device using Android Device Manager in this situation. You need to remember your password. What happens if you fail the password enough times--does it ask you for your Google credentials?
    10-08-2015 09:49 PM
  3. Lecia Furber-Redmond's Avatar
    You can put in the wrong password 100+ times, there is no final lock or ask to verify via Google credentials...
    10-08-2015 09:59 PM
  4. B. Diddy's Avatar
    I'm sorry, I'm not sure I can help you there. You could try Samsung's FindMyMobile, but I don't think that will let you reset the password remotely.

    In the future, if you're prone to forgetting passwords, write them down and keep them some place secure at home, like a safe.
    10-09-2015 08:43 PM

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