1. edmundkong36's Avatar
    Hello everyone

    I bought the Samsung Note 5 N920V as I read that all Verizon LTE phones are factory unlocked.

    I have inserted Three APN settings and changed preferred network mode to LTE/GSM
    However I still cannot get any signal.
    When I go to network operators, I can see all the UK mobile networks but when I try to register on 3 UK it buffers and eventually says unable to register.

    Can anybody help me?

    Thanks
    10-17-2015 10:40 AM
  2. Tumultus's Avatar
    Did you check with Three UK if the Verizon variant of the Note 5 supports all the bands needed? Also, if you got yours brand new, it still may be region locked to the North American market.

    Additionally, here is a longer article with information about Verizon / Sprint devices on other networks.
    10-17-2015 10:47 AM
  3. edmundkong36's Avatar
    Yep I checked the bands and 4g was supported

    I bought it brand new, does that mean I need a Verizon sim card to activate the phone?
    10-17-2015 10:53 AM
  4. Tumultus's Avatar
    Besides 4G, the phone needs to support the correct 2G / 3G bands too. And there is still the slight chance that the device is region locked.
    10-17-2015 10:56 AM
  5. edmundkong36's Avatar
    I checked whether it was compatible with the Three network using this website which seemed credible. It also had the same bands as the phone I am currently using now so I was expecting the same coverage.

    I bought the phone because I thought all Verizon LTE phones came unlocked. The ebay page also said it was factory unlocked.
    But I guess you need a verizon sim to activate the phone first...
    10-17-2015 11:03 AM

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