10-25-2015 10:37 PM
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  1. AC Question's Avatar
    AC Question
    i had to reset it today because it was messing up and thats when it started up at the top its got a its got earphones with a mouth piece that ive never seen before. Others cant here me but i can hear them same when i tried it on speaker. music will be playing but no sound. any help will be much appreciated.
    10-25-2015 08:33 PM
  2. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Welcome to Android Central! It sounds like there's a problem with the headphone jack. Make sure there isn't any debris in there--use a can of compressed air to blow it out, or a damp toothpick to root around. If it's clean and the problem is still occurring, the jack itself or its connections might be faulty. That would require a trip to the repair shop.
    10-25-2015 10:37 PM
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