Why can't I download an MMS message?

[AC Question]

I believe ever since the last couple of weeks. I receive MMS messages but I can't open them... When I click download it sasi sownlaoding for a whiel and afterwards it just tell me 7message not downloaded. Touch to retry...

Can anyone help me please.

thanks

 

[SpookDroid]

Most of the time that would be a carrier issue, but to rule out your phone/app, you could try a 3rd party messaging app like Hangouts or Messenger (the one from Google, not the one from Facebook). If you can't download it there, maybe the message either expired or your carrier has issues with your MMS configuration.