1. Lindokile's Avatar
    I tried to open my phones lockscreen but got the pattern wrong too many times and it locked me out completely. It is asking me to access the phone via my gmail account, but it will not accept my password. I'm locked out of my phone.
    I checked my emial and password on my laptop and it is correct and works, but my phone will not accept it. What do I do now????
    11-02-2015 06:49 AM
  2. Javier P's Avatar
    Hi, welcome to the forums! Do you have the two steps verification enabled for your account?
    11-02-2015 06:54 AM

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