How can I get Quick Not without the device on to work?

[AC Question]

cannot get Quick Not without device on to work

I cannot the the Quick Note without device turned on to work. Is there a setting that I should be turning on?

 

[B. Diddy]

Re: cannot get Quick Not without device on to work

Welcome to Android Central! Which device? Are you talking about Samsung's Screen Off Memo feature on the Note5, Note 4, Note 3, and Note Edge?