1. martinjones's Avatar
    My wife has an S4 and I have an S3. Also do I download smartswitch on my laptop or phone
    11-07-2015 02:52 AM
  2. anon8380037's Avatar
    It's a little confusing. You would only use the app on a new device to assist in transferring from another Samsung afaik..

    The Smart Switch pc program is independent. If you can still use Kies for the S4 and S3, Kies allows syncing of Contacts, Photos etc.

    Most times now if you tried to download Samsung Kies fresh you would be prompted to use the newer Samsung Smart Switch program instead, as it seems they are trying to phase Kies out.
    Smart Switch will also do backups and provide drivers and has a few other features but doesn't sync or copy files you can access, IIRC.

    If you both drag and drop files or save to cloud storage or your online Samsung account, (most people don't sync to Kies anyway), I would use the Smart Switch program if it is compatible with the S3.

    I used it later on for my Note 3 until I sold it, so it should be fine for the S4.

    This is only my recollection, so is not definitive. I remember being able to browse options in Smart Switch as to what is backed up.
    Smart Switch, like Kies, won't make a complete backup of your phone so use the Samsung account and other options as well.

    (I'm trying to write this on a bouncing bus and suddenly wish I had a Blackberry Priv physical keyboard, lol. )
    belodion likes this.
    11-08-2015 08:51 AM
  3. martinjones's Avatar
    Thank you for everything. As I have just downloaded kies it keeps prompting me to use smart switch. Do you download smart switch on our phone or on the laptop. thanks Martin
    anon8380037 likes this.
    11-08-2015 11:38 PM
  4. anon8380037's Avatar
    Thank you for everything. As I have just downloaded kies it keeps prompting me to use smart switch. Do you download smart switch on our phone or on the laptop. thanks Martin
    Just the laptop. I haven't used the app but it's only for switching to a new device afaik, at least it used to be. I used the program via a usb cable. I'm not clear what you want to use it for.
    11-09-2015 04:55 AM

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