1. AC Question's Avatar
    My phone is broken and I'm sending it to Samsung for repair. They gave me some kind of transaction number and told me to write it on the box for shipment. I could barely hear the guy for the instructions and it was just confusing because the phone was crackling. Can anyone help me? What should i put in the box? Where am I supposed to go to ship it and I heard that it wouldn't cost anything because the company covered it but how does that work?
    11-09-2015 07:25 PM
  2. Spagman72's Avatar
    You should contact them by email... That way the instructions / address are clear.
    Last thing you want to do at this point is get the RMA and other information wrong.
    11-09-2015 09:09 PM

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