Why can I only make emergency calls on my phone?

A

AC Question

i can only make emergency calls on my fone

I can only make emergency calls on my fone .. there was thump scan option to unlock on my fone I don't know how but it is not giving me scan option rather asking me to give backup pin which I don't remember now .. I'm stuck kindly help me out ,, thx
 

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Re: i can only make emergency calls on my fone

Welcome to Android Central! Which phone? You either failed the fingerprint scan too often, or the scanner has failed. This is why you had to select a backup PIN and confirm it when you first chose to use the fingerprint scanner.

If you fail the PIN enough times, does it ask for your Google credentials?
 

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