1. AC Question's Avatar
    Tengo un Samsung Galaxy Win GT 18552 Version Android 4.1.2
    11-20-2015 12:25 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Sorry, it's mostly English here. Have you already tried apps like Malwarebytes, Lookout, AVG, Avast, etc.?
    11-20-2015 04:11 PM
  3. ONRA's Avatar
    I started phone in Safe Mode but can´t find this virus so I can delete it. Then downloaded AVAST but can´t make it to run in Safe Mode. Would it help to reset phone to factory Settings? Please help..
    11-22-2015 03:35 AM
  4. B. Diddy's Avatar
    With malware like that, it's usually best to do a factory reset. After finishing the Setup Wizard, go immediately to the Play Store and prevent any app from automatically installing. Now see if the malware is still there.
    Laura Knotek likes this.
    11-22-2015 11:19 AM
  5. ONRA's Avatar
    Hi all, done a factory reset on my phone and virus/locked screen disappeared. What a relief. Run AVAST to eliminate & protect. Cheers
    B. Diddy likes this.
    11-23-2015 09:08 AM

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