1. AC Question's Avatar
    i performed a factory reset on a galaxy j1. i got message that it was an abnormal factory reset and i do not have id or password for samsung. How can i resolve this problem
    11-29-2015 09:28 PM
  2. belodion's Avatar
    You can't yourself, but if you take it to a carrier store they will be able to get round that if you catch them at a non-busy time.
    11-30-2015 12:11 AM

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