1. AC Question's Avatar
    Fingerprint scanner has stopped & reverted to password. I can't remember password and I'm down to last attempt to log in with password before factory reset. I want fingerprint option to come back to unlock.

    I've tried FindMyMobile - my phone is not registered.
    I've tried Android Device Manager but changing the lock doesn't work.
    12-01-2015 07:38 PM
  2. EllBeeGee's Avatar
    I want the fingerprint scanner to come back up since I can't remember the log in password. I'm down to one attempt left. How do I get the fingerprint option to come back up?

    This is a Samsung Galaxy S5.

    On Android Device Manager my friend read something that says the LOCK change option doesn't work on the S5.

    Phone is not registered on FindMyMobile. Not backed up on Google. Phone is registered on Samsung account but not backed up. I thought phone was backing up, but now I find it's not. I'm trying to avoid factory reset.
    12-01-2015 07:54 PM

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