Why is my phone frozen after installing the latest system update?

A

AC Question

My phone has been nagging me to do a system update. After some cleaning to give it enough space to download, it told me it was ready to install. I hit "install & restart." It has been displaying only the very first image it shows upon startup: the LG logo.

Three hours in, I got frustrated, took out the battery, put it back in and tried to restart it again. It has been frozen for an additional two hours now. Is there any way to fix this other than waiting and hoping?
 

belodion

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Welcome.

That is not what you would normally see during either an Android system upgrade or an LG firmware update. It may be best to contact LG Customer Support before attempting anything else yourself.
 

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