1. AC Question's Avatar
    Hello,

    I have an Alcatel onetouch Idol 2s, Today when I took it off the charger it was running slow. I did a reboot and it is now stuck on reboot mood. I tried what one of your sug. said and hold the power and the vol down and now it is stuck on the black screen that tells me what type of phone it is. I took it to the store where I got it and they said that I would have to send it away but I would loose all my pics they are off my daughters prom and grade 12 grade. I would really love to get them off if I can before sending it away is there any way to do this?

    Thanks
    12-08-2015 05:36 PM

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