12-08-2015 11:18 PM
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  1. AC Question's Avatar
    AC Question
    I tried rebooting, and shut down, but it is not working. I can' t access any app. How can I fix this?
    12-08-2015 10:24 PM
  2. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Welcome to Android Central! Which tablet? Try booting into Safe Mode, which temporarily disables all 3rd party apps. On most Android devices, while powered on, press and hold Power until the Power Off menu appears. Press and hold the Power Off selection until the Safe Mode prompt appears. Tap OK.

    If the problem disappears in Safe Mode, then something you installed is causing the problem. You may have to uninstall apps one by one until the problem disappears. If the problem persists in Safe Mode, then it's more likely to be a hardware or firmware problem.
    12-08-2015 11:18 PM
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