12-09-2015 03:44 AM
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  1. AC Question's Avatar
    AC Question
    When I click a certain image or take a screen shot or even download content on Whatsapp, they dont seem to open and it flashes an error saying "Sorry, this media file doesn't exist on your SD Card." I lost a lot of content because of it. I took so many pictures but didn't know they were not being saved.

    Please help.
    12-09-2015 02:33 AM
  2. the tall guy's Avatar
    the tall guy
    Community Review Team
    Q&A Team
    Hi, try downloading a file manager and locating the Whatsapp folder, can you see anything relating to images or videos? when you say you took lots of pictures, did you use the camera within the Whatsapp chat or your stock camera?

    It might also be worth while having a look in your gallery app encase only a specific folder is selected, i.e. Camera roll.
    12-09-2015 03:44 AM
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