12-10-2015 11:43 AM
tools
  1. Westy0093's Avatar
    Westy0093
    I have a HTC desire 620 and I am currently using secure box on said phone but I have forgotten my password and I need to reset it. Please tell me there is a way of doing it on this phone without the loss of my messages.
    12-09-2015 11:45 AM
  2. N4Newbie's Avatar
    N4Newbie
    Trusted Member
    Do you mean https://play.google.com/store/apps/d...ecurebox&hl=en

    I suspect that you are simply out of luck. Have you tried contacting the developer?
    12-09-2015 12:18 PM
  3. Westy0093's Avatar
    Westy0093
    No, it's the one built into the text messages app.
    12-09-2015 04:22 PM
  4. Westy0093's Avatar
    Westy0093
    How do I reset my password on secure box?-screenshot_2015-12-09-22-26-04.png

    This is what I mean
    12-09-2015 04:32 PM
  5. srkmagnus's Avatar
    srkmagnus
    Retired Moderator
    Unfortunately there’s no way to recover the password and/or secure messages without clearing the data of the app and starting fresh with all your messages. You can try reaching out to HTC to see if they have a solution. However, I am doubtful that they do.
    12-09-2015 05:55 PM
  7. Westy0093's Avatar
    Westy0093
    Ugh, I hope they do. I have some really important stuff amoungst the messages. Thanks for your help anyway.
    12-10-2015 11:43 AM
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