1. AC Question's Avatar
    I've done a factory reset. I've done all those simple troubleshooting things and it's still not working.

    Internet works fine when i disable wifi.
    12-19-2015 04:24 PM
  2. Javier P's Avatar
    Hi, welcome to the forums! Which phone do you have? Does the same problem happen with different WiFi networks? Have you already tried resetting the router and the phone at the same time? After a factory reset WiFi information is restored automatically, have you tried forgetting that network and enter the password again?
    12-19-2015 04:32 PM

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