1. SlacinAce's Avatar
    This is my 1st post!

    I recently got a problem where my G3 wouldn't be listed as a device under my google play on pc. I found a post telling me that the fix is to clear data from the google play application and anything associated. After I did that, I restarted my phone, and my google app had an error code (RH-01). This kind of got me agrivated, as I have never gotten any of these problems before. I did.more research, and found that you would have to sign out of your phone, then sign back in. I signed out, but when I went to sign back in, it goes to something new and says 'Checking Info' on a blue and white page. It has never brought me to that page when I log in, usually it's a black page with everything you need to sign in. I don't like it if it a new update for google's program. I tried signing in as email, selecting gmail, but it says account is invalid. I know that the credentials were right, but my phone is just messing up.
    Any help?
    Thanks!
    Hassan Salam likes this.
    01-13-2016 06:18 AM
  2. Rukbat's Avatar
    Setting up an email account has nothing to do with Play. Add a Google account (the 'g') if you want to use Google's services.
    01-13-2016 08:25 AM
  3. SlacinAce's Avatar
    Setting up an email account has nothing to do with Play. Add a Google account (the 'g') if you want to use Google's services.
    I know, the thing is I can't sign in to my phone, it says checking info and that's it. This is when I click add account or openanything related to email
    01-13-2016 10:27 AM
  4. SlacinAce's Avatar
    I'll maybe just wait until a new android update is rolled out, anyone know when that may be?
    01-13-2016 06:19 PM
  5. Hassan Salam's Avatar
    Same here !! (I cant wait for a new update cuz I just got Lollipop last month !) Please Help ASAP if you knew how to fix

    Thank you
    Sititd likes this.
    01-24-2016 08:00 AM
  6. Guy Alcobi's Avatar
    excat same problem!! please i really need help
    Sititd likes this.
    03-17-2016 11:49 AM
  7. gshaibi's Avatar
    I had the same problem in my meizu mx4 pro after I upgraded firmware and I solved it by downloading "google installer" from meizu store and installing it
    04-14-2016 03:09 PM
  8. dchenk's Avatar
    Thank you! You've helped me.
    05-22-2016 01:48 AM
  9. kishore_eric's Avatar
    Can you please let me know how to download meizu store . It is not come with my meizu m3 not .
    Sititd likes this.
    06-06-2016 09:16 AM
  10. kishore_eric's Avatar
    Can you please let me know how to download meizu store . It is not come with my meizu m3 not
    06-06-2016 09:17 AM
  11. Robert Bresler's Avatar
    SOLUTION FOUND: I had the same problem. After searching many articles and trying almost everything, i found a solution which worked.

    From a separate device which already works with your gmail, disable the captcha authentication.. Then try again on the new device and it might work to not get stuck anymore. It worked for me
    .

    Details here: https://productforums.google.com/for...il/bMmpO72tYQ0
    06-25-2016 09:46 PM
  12. Sititd's Avatar
    That is, exactly what i did and what happened to me
    06-27-2016 01:39 PM
  13. marius_elvenwood's Avatar
    I had the same problem in my meizu mx4 pro after I upgraded firmware and I solved it by downloading "google installer" from meizu store and installing it
    I created a new profile just to say Thank You. This post was what I've been looking for for a week now, totally solved my problem.
    09-02-2016 07:57 PM
  14. Samrat More's Avatar
    Disabled pattern lock from security. This resolves the problem. Thanks for help
    09-14-2016 07:28 AM
  15. kushalkhanal's Avatar
    Hi guys,

    From your other phones please push into these three files :

    i)Google play services
    ii)Google play
    iii)Google account manaer
    iii)Google framework

    using bluetooth app sender, as it lists all files or apps in your android system.

    Install i) and ii) and make sure updates are done too if any. REBOOT.

    Then try google play. Hope this helps

    Br
    Kush
    10-21-2016 01:08 PM
  16. Gemma Alimbe's Avatar
    Please back my checking info?
    12-14-2016 12:18 AM
  17. Sahar hussain's Avatar
    Hi, can't download anything because Google play store only showing checking info, I made my Google account but paly store only showing checking info plz help
    03-09-2017 02:00 PM
  18. August Yumang's Avatar
    pls help me
    06-27-2017 01:05 PM
  19. moe htet2's Avatar
    Why my phone can't connect gmail
    01-02-2018 03:13 AM
  20. belodion's Avatar
    *** To those who continue to post with this problem: We need to know whether the suggestions made by several members in this thread have been tried; otherwise we can offer no further advice.
    01-02-2018 04:40 AM
  21. Ethan Davids's Avatar
    *** To those who continue to post with this problem: We need to know whether the suggestions made by several members in this thread have been tried; otherwise we can offer no further advice.
    I have tried everything nothing works screen is still black
    belodion likes this.
    08-02-2018 02:56 AM
  22. James Albert Serquina's Avatar
    I have found the culprit. What i normally do is i disable Google Chrome due to pop up adware that keep on bugging my screen, so what i did is i re-enabled Google Chrome then went back on signing gmail.. Presto, the checking info page moved forward.
    11-03-2018 03:38 PM

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