1. AC Question's Avatar
    after setup and fingerprint open app config,along with backup password set, the fingerprint screen opener doesntrecognize my print and I cant locate the backup password.I tried "find my device " program , but cant utilize it as my device was not setup to utilize it.....HELP!!!1
    01-15-2016 08:38 AM
  2. Rukbat's Avatar
    Bring the device, along with a photo ID proving that it's yours, to your carrier. They can unlock it.
    01-15-2016 11:44 AM

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