1. AC Question's Avatar
    Because my old phone had been extremely hardy, I never realized there was any harm in washing the outside of a case with water... while it's still on the phone. So I put my phone (an ASUS Zenfone 2 Laser) under the sink for probably less than 15 seconds and wiped it off. I then put in my pocket for a few minutes before trying to use it again. Because I didn't know that there was potential for water damage, I tried turning the screen on and then the phone on. After it didn't work, I realized what may have happened and I took out the battery, the SIM card, and the SD card to let them dry; however, my phone still won't turn out. Could I possibly have short-circuited my phone with so little water exposure? My phone is only a few months old, so I really hope not. Is there anything I can do?
    01-18-2016 12:52 PM
  2. sydneycooper1979's Avatar
    Hello! Yes unfortunately you could have damaged your device. Put all parts in a bag of uncooked rice and leave it for a day or two. This can draw moisture out. Good luck!
    01-18-2016 12:57 PM
  3. SactoKingsFan's Avatar
    Next time follow this guide and don't rinse off a non water resistant phone in the sink.

    01-18-2016 01:31 PM

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