1. AC Question's Avatar
    the security apps cannot rid these virus..disable this apps..and formatting my cp wasnt work
    01-20-2016 09:24 AM
  2. anon(632115)'s Avatar
    You will have to reflash your device
    01-20-2016 09:26 AM
  3. ronnel22's Avatar
    how to reflash sir...???
    01-20-2016 09:36 AM
  4. anon(632115)'s Avatar
    What device do you have and what version of Android are you running? Sorry you have to do this but some malware is injected into system files which is why the reset didn't work.
    01-20-2016 09:38 AM
  5. ronnel22's Avatar
    i already scan the phone...disable the infected apps..even reformatting my cp doesnt work
    01-20-2016 09:41 AM
  6. ronnel22's Avatar
    o+8.15 sir
    01-20-2016 09:42 AM
  7. ronnel22's Avatar
    security apps said i must update the rom or change the rom
    01-20-2016 09:43 AM
  8. ronnel22's Avatar
    security apps said i must update the rom or change the rom
    O+8.15 android version 4.2.1
    01-20-2016 09:48 AM
  9. anon(632115)'s Avatar
    OK I struggled with this and I have to warn you Ihave no experience of your device.
    Seems like you flash using SP Flash tool SP Flash Tool - Download SmartPhone Flash Tool
    THis is supposedly a link to the stock rom Stock Rom

    Make sure you back up important data.
    01-20-2016 09:56 AM
  10. ronnel22's Avatar
    how can i fix it.?
    01-20-2016 10:01 AM
  11. anon(632115)'s Avatar
    Here's a tutorial which I hope will help How to Flash Stock Rom using Smart Phone Flash Tool
    01-20-2016 10:04 AM
  12. ronnel22's Avatar
    sir my phone battery was 5% only..it was ok to flash my phone...the tutorials said we must remove battery
    01-20-2016 10:10 AM
  13. ronnel22's Avatar
    ok sir.i will try it tomorrow..thanks sir.
    01-20-2016 10:14 AM
  14. anon(632115)'s Avatar
    Yes, I've just had a read and it seems the battery isn't required.
    01-20-2016 10:18 AM
  15. anon(632115)'s Avatar
    Best of luck
    01-20-2016 10:19 AM
  16. anon(632115)'s Avatar
    I saw another tutorial for SP flash. It's probably a good idea for the phone to be fully charged so set up can complete after disconnecting from PC
    01-21-2016 03:48 AM

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