01-21-2016 08:31 AM
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  1. AC Question's Avatar
    AC Question
    I've had xfinity connect on my android for years. All of a sudden last night a message flashed telling me my credentials had changed and displayed a username password page for me to enter them. Is this for real or a hack? I uninstalled the app and reinstalled it. Still same black screen with the xfinity logo and two input fields for username and password. Is this legitimate?
    01-21-2016 08:00 AM
  2. hallux's Avatar
    hallux
    Q&A Team
    Sometimes the app needs a refresh of your login. It happens to me on my Time Warner apps from time to time, usually after an update.
    01-21-2016 08:31 AM
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