1. AC Question's Avatar
    My phone is locked now .. and requires a backup password and I have forgotten it .. how can I open my phone back or bring it to fingerprint mode again so I can open .. or I want to know my backup password
    01-24-2016 11:46 AM
  2. DenverRalphy's Avatar
    Have you tried using https://www.google.com/android/devicemanager to lookup your device? From there you can choose Lock, and it will prompt you for a new temporary password. Unlock the device with your temporary password, then immediately setup your lock/security preferences again.
    01-24-2016 12:13 PM

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