Solved Note 5 connection (Cannot Detect) Problem with Win10

[Jasonkam]

Why Note 5 cannot connect to Win 10 (64bit)?

Since upgraded Win10 (64bit) , the PC cannot detect my Note 5 through USB.
I have reinstalled the Kies3 and reboot device, but still doesn't work.I think Win 10(64bit) doesn't compatible with Note 5.

I would appreciate it if anyone can help this problem.

Regards,

Jason

 

[ab304945]

Re: Why Note 5 cannot connect to Win 10 (64bit)?

Try reinstalling the drivers

Posted via the Android Central App

 

[Jasonkam]

I am glad to tell you that I have solved my Note 5 connection (Detect)problem.

If you have same problem, you should change your USB cable which provided by Samsung when you first purchasing.

Which means provided USB cable don't support with Win10.

Good luck!

 

[B. Diddy]

Welcome to Android Central! Merged the threads. The USB cable provided by Samsung should work on Windows 10 PCs. It's possible you just got a defective cable in your box.