02-17-2016 01:42 AM
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  1. Jasonkam's Avatar
    Jasonkam
    Since upgraded Win10 (64bit) , the PC cannot detect my Note 5 through USB.
    I have reinstalled the Kies3 and reboot device, but still doesn't work.I think Win 10(64bit) doesn't compatible with Note 5.

    I would appreciate it if anyone can help this problem.

    Regards,

    Jason
    02-14-2016 08:56 AM
  2. ab304945's Avatar
    ab304945
    Try reinstalling the drivers

    Posted via the Android Central App
    02-14-2016 09:23 AM
  3. Jasonkam's Avatar
    Jasonkam
    I am glad to tell you that I have solved my Note 5 connection (Detect)problem.

    If you have same problem, you should change your USB cable which provided by Samsung when you first purchasing.

    Which means provided USB cable don't support with Win10.

    Good luck!
    02-17-2016 12:01 AM
  4. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Welcome to Android Central! Merged the threads. The USB cable provided by Samsung should work on Windows 10 PCs. It's possible you just got a defective cable in your box.
    02-17-2016 01:42 AM
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