03-08-2016 12:17 AM
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  1. AC Question's Avatar
    AC Question
    Every time I plug headphones into my phone, it freezes and restarts. It continues to restart over and over again until the headphones are unplugged. I've tried this with different pairs of headphones and the problem is the same. I tried restarting, disabled Google Play Music, and finally did a factory reset. The problem has not been resolved. PLEASE HELP.
    03-08-2016 12:13 AM
  2. mjgee's Avatar
    mjgee
    Sorry, I should have mentioned that my phone is a Samsung Galaxy Prevail LTE...
    03-08-2016 12:17 AM
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